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Privacy Policy

1- Introduction:

we are committed to protecting your personal data and your privacy.This Privacy Policy explains how we collect, use, store, and protect your information in compliance with Egypt’s Personal Data Protection Law (Law No. 151/2020) and, where applicable, international standards such as GDPR.

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2-Data we collect: 

we may collect the following types of personal data: 

  • Name & contact details (email, phone)

  • Billing & payment information 

  • Login credential 

  • Course participation data 

  • IP address  & browser information (via cookies)

 

3- How we use your data:

We use your data to:

  • Register &manage your account 

  • Process payments & deliver services 

  • Communicate with you about courses & updates 

  • Improve our services & website 

  • Comply with legal obligations 

 

4- Legal basis for processing: 

We process your date based on:

  • Your consent (e.g.: newsletter signup)

  • Contractual necessity  (e.g.: course registration)

  • Legal Obligations 

  • Our legitimate interest (e.g.: improving services)

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5- Cookies & tracking):

We use cookies to enhance your experience:

  • Essential cookies  are used for site functionality 

  • Analytics cookies (e.g.: google analytics are only used with your consent)

  • You can manage cookie preferences via our cookie banner

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6- Data sharing & Transfers:

We do not sell your data. We may share it with :

  • Payment processors (e.g. PayPal)

  • Hosting and email service providers

  • Legal authorities if required by law 

  • Authorities when required by law
    Cross-border transfers will only occur with PDPC approval and your consent.

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7- Data Retention: 

we retain your data only as long as necessary for the purposes stated above or as required by law. 

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8- Your Rights:

Under GDPR you have the rights:

  • Access your data 

  • Correct inaccurate data 

  • Request deletion (right to be forgotten)

  • Withdraw consent at any time 

  • Object to processing 

  • File a complaint with a data protection authority 

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9- Data Security: 

We implement a propriate technical & organizational measures to protect your data from unauthorized access, loss, or misuse 

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10- Contact Us: 

If you have questions or request regarding your data, contact us at:  

info@pm-sync.com 

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